borwood
Our clients include Waitrose, John Lewis Partnership, BT, UBS and Research Machines...
Outsourcing services
The Business Process Outsourcing (BPO) industry has grown year-on-year as more companies realise the benefits and significant cost savings, which outsourcing a major business process to an on-shore or off-shore location can deliver. A typical outsourcing exercise can generate a 30-50% reduction in people costs for organisations, without compromising the quality of service levels. This gives companies a competitive edge, while gaining access to key skills, expertise and resources without the significant capital investment of funding in-house.
Through our portfolio of local, national and international strategic award-winning BPO partners, Borwood’s BPO services include;
- Traditional inbound or outbound Call Centres
- 2nd and 3rd line Technical Services Helpdesk
- Network Management and Monitoring
- Application Management
- Human Resources
- Legal & Finance